Client Problem:

A large family-owned business faced issues with distributors due to inaccurate and late payments of commissions and rebates, negatively impacting sales.

Triton Leadership Group (TLG) Actions:

  • Inserted an interim finance professional to manage commissions and rebates.
  • Revised and automated processes to reduce errors and calculation time.
  • Engaged the sales organization to reduce friction between sales and finance.
  • Developed process documentation and training manuals.
  • Ensured a smooth transition to a permanent finance professional.

Outcome

  • Distributors focused on selling more products.
  • Improved relationships between the CFO, finance organization, and leadership team.

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